Privacy Policy

Effective Date: May 29, 2026

1. Introduction

Common Ground Divorce Mediation ("Common Ground," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit utahdivorcemediation.com, contact us, submit a website form, call us, or use our mediation-related services.

By using this website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.

2. Information We Collect

Information you provide

We may collect information you voluntarily provide when you complete a form, request a consultation, call us, email us, or otherwise communicate with us. This may include:

• Name, phone number, email address, and contact preferences.
• Information submitted through website forms, chat features, or scheduling tools, including the reason for contacting us and any message you choose to provide.
• Information shared when scheduling or coordinating mediation services, including through online booking tools if available.
• Call, email, or text-message information related to your inquiry or appointment.

Information collected automatically

When you visit our website, we and our service providers may automatically collect technical and usage information, such as:

• IP address, browser type, device type, operating system, and approximate location.
• Pages viewed, time spent on the website, referring pages, and landing pages.
• Advertising, analytics, and conversion information, including click identifiers and campaign data where available.
• Call tracking information, such as the number called, call timing, and source attribution.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and consultation requests.
• Schedule, coordinate, and provide mediation-related services.
• Communicate with you by phone, email, or text when appropriate.
• Improve our website, forms, services, and user experience.
• Measure website performance, advertising effectiveness, and call attribution.
• Prevent spam, abuse, fraud, and unauthorized use of our website.
• Comply with legal obligations and protect the rights, safety, or property of Common Ground, our clients, staff, or others.

4. Text Messaging and Phone Communications

If you provide a mobile phone number and opt in or otherwise request communication by text message, we may send messages related to appointment reminders, scheduling, case coordination, follow-up, and service information. Message and data rates may apply. Message frequency varies.

You may opt out of SMS communications by replying STOP to a text message. For help, reply HELP or contact us directly. We do not sell your mobile number or SMS consent, and we do not share SMS consent with third parties for their marketing purposes.

5. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, scripts, and similar technologies to operate the site, understand visitor activity, measure advertising performance, support chat or booking features, reduce spam, and improve our services. These technologies may be provided by third parties, including analytics, advertising, form intake, chat, appointment scheduling, call tracking, hosting, and security providers.

Services used on or in connection with this website may include Google Analytics, Google Ads, Ahrefs Analytics, CallRail, Cloudflare, Cloudflare Turnstile, Tidio, and YouCanBook.me. These providers may process information according to their own privacy policies.

You can control cookies through your browser settings. Disabling cookies may affect website functionality or measurement.

6. How We Share Information

We do not sell, trade, or rent your personal information. We may share information in limited circumstances, including:

• Service providers: Vendors that help operate the website, process forms, host data, provide analytics, support call tracking, send communications, prevent spam, or provide related business services.
• Business operations: Staff, contractors, or representatives who need information to respond to your inquiry or provide requested services.
• Legal requirements: When disclosure is required by law, court order, subpoena, governmental request, or other legal process.
• Protection of rights and safety: When reasonably necessary to protect Common Ground, clients, staff, the public, or others.
• Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, with appropriate protections where required.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements. When information is no longer needed, we may delete, archive, or anonymize it.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed 100% secure. You submit information at your own risk.

9. Your Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may also opt out of marketing communications at any time.

To make a request, contact us using the information below. We may need to verify your identity before processing certain requests.

10. Children's Privacy

This website and our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us.

11. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the content, privacy practices, or security of third-party websites. Review their policies before providing information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means you accept the revised policy.

13. Contact Us